T&C’s

Terms and Conditions

Welcome to www.wellnessandleisure.co.uk, owned and operated by Embrace Wellness Products Limited, trading as www.wellnessandleisure.co.uk. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

1. General
1.1 These terms and conditions apply to all sales and use of the website.
1.2 Embrace Wellness Products Limited is registered in the UK. Our registered office is unit 1 Longs Business Park, Gorleston, Norfolk, NR316NE.

2. Products
2.1 We offer a range of home wellness products including saunas, ice baths, pools, garden rooms, and accessories.
2.2 All products are subject to availability. We reserve the right to discontinue any product at any time.

3. Orders
3.1 All orders are subject to acceptance and availability.
3.2 Once you place an order, you will receive an email confirming receipt of your order. This email does not confirm acceptance of your order.
3.3 We reserve the right to refuse any order.

4. Prices and Payment
4.1 All prices are listed in GBP.

4.2 Payment must be made at the time of order via our accepted payment methods.
4.3 We reserve the right to change prices at any time without notice.

4.4 For all pre order items we require a non refundable £400 deposit per item to secure the order. Full payment is required 7 working days prior to delivery.

**5. Delivery**
5.1 Delivery times and charges vary based on the product and delivery location.
5.2 We aim to deliver products within the estimated timescales but delays can occur. We are not liable for any delays.

**6. Returns and Refunds**
6.1 If you are not satisfied with your purchase, you may return it within 14 days of delivery for a refund or exchange.
6.2 Products must be returned in their original condition and packaging.
6.3 Custom or personalized items are non-returnable unless defective.

6.4 Delivery costs will be deducted from item which may include FREE DELIVERY items. In these cases our standard rate for delivery of this product will be added. You will be responsible for delivery costs in these cases. See delivery policy page

**7. Warranty**
7.1 All products come with a manufacturer's warranty. Specific warranty details are provided with each product.

**8. Liability**
8.1 Our liability is limited to the purchase price of the product.
8.2 We are not liable for any indirect, consequential, or incidental damages arising from the use of our products.

**9. Privacy**
9.1 We are committed to protecting your privacy. Please see our Privacy Policy for details.

**10. Governing Law**
10.1 These terms and conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

**11. Changes to Terms**
11.1 We reserve the right to change these terms and conditions at any time. Any changes will be posted on our website.

For any questions, please contact us via the contact us page.

Effective Date: 6/6/24